Get in Touch

We'd Love to
Hear From You

Questions, feedback, or just want to say hello? Our team is here and ready to help.

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours.

Email Us
hello@arcticsole.com
We reply within 24 hours
Call Us
+1 (555) 000-0000
Mon–Fri, 9am–6pm CET
Visit Us
Vintergatan 42
Arctic Circle, 981 31
Kiruna, Sweden
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
FAQ

Frequently Asked Questions

What is your return policy?
We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, simply return it in its original condition for a full refund or exchange.
How long does shipping take?
Standard shipping takes 4-7 business days. Arctic Express overnight delivery is available at checkout for $24. We ship to 40+ countries worldwide.
Are your products truly sustainable?
Yes! Every sole is made from 100% recycled ocean plastics. We are carbon-neutral certified and plant 2 trees for every order. We publish our full sustainability report annually.
How do I find my size?
We recommend using our Size Guide on each product page. Our shoes run true to size. If you're between sizes, we suggest sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, we ship to 40+ countries worldwide. International shipping rates and delivery times vary by destination. All duties and taxes are calculated at checkout.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to track your package in real-time on our website or the carrier's website.